The Utility LINE Blog is designed to help community broadband providers solve problems by offering news, strategy, and how-tos on topics that affect our community. In case the term is unfamiliar, community broadband providers are Internet service providers stood up by local governments or local non-profit organizations.
The Utility LINE Blog is powered by New Light Technologies staff, partners, and guest contributors. We do our best to schedule two to three posts a week.
Our day-to-day mission is to educate and improve the operations of community broadband providers so they can survive, compete and thrive alongside the big box telecoms. When we get down to it, our firm helps community broadband providers automate their estimates, reduce response times on service outages, and streamline their provisioning processes. From their end-customers’ perspective, we help community broadband providers close the deal, turn their customers’ services on, and keep those services running.